DOY Sister to Sister, Inc.
Thank you for supporting DOY Sister to Sister, Inc. through your book purchase. We are committed to ensuring your order is processed and delivered with care and excellence.
Processing Time
All book orders are processed within 3–5 business days after payment is received and confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Please note that processing times may increase during ministry events, holidays, product launches, or high-volume order periods.
Shipping Methods & Delivery Estimates
Shipping times vary based on the shipping method selected at checkout and the destination of the order.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Priority Shipping: 2–5 business days
- Local Delivery/Pickup (if available): Details will be provided upon confirmation
Delivery delays may occasionally occur due to carrier issues, weather conditions, holidays, or unforeseen circumstances beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight
- Shipping destination
- Selected shipping method
Any promotional shipping offers will be clearly stated at the time of purchase.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, if available through the selected carrier.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
DOY Sister to Sister, Inc. is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to inaccurate shipping details
- Additional shipping charges required for reshipment
If you notice an error in your shipping address, please contact us immediately at:
Email: doysister2sister@gmail.com
Phone: (302) 615-1634
